… but does he roll?

Yes, unfortunately there was a small complication in the transfer. It was a major ordeal and almost everything was bug free but we did have to do a rollback. Apologies.

Quote: copperheadI just uploaded a remix and a message came up after. I am not sure it went but it said it might have~~~~but I don’t see it. I don’t see any remixes today so maybe there’s a glitch somewhere?

Sorry about that :/ this should be fixed now but you’ll have to re-upload.

Thanks Alex

Quote: aliteralmindI’ve been trying to update my profile’s “About Me” section for the past three days, but I keep getting this error:

———————————-
ERROR(1024) “/var/www/ccmixter/cchost_lib/cc-database.php”(145): Internal error, contact the admin [2013-03-24 08:23 am][173.61.235.94][/people/profile]
wups, ccMixter is experiencing technical difficulties…

If you were in the middle of an upload or posting a message it probably worked OK but you should click here to get back to the site’s home page or use your browser’s BACK button to return to the site and make sure.

The admins have been notified of the problem and will look into it very shortly.
————————————-

I can change the “home page” on my profile just fine (no error), but the about-me section always results in this error, and the change never takes effect.

I hope this information helps.

This should be fixed now, turns out there was some database corruption during the move, I had to rollback some data to thursday, but I managed to salvage uploads and forum posts. Thanks for your bug report it was helpful

Glad to help!

Still not working:

————————————————-
ERROR(1024) “/var/www/ccmixter/cchost_lib/cc-database.php”(145): Internal error, contact the admin [2013-03-25 09:36 am][173.61.235.94][/people/profile]
wups, ccMixter is experiencing technical difficulties…

If you were in the middle of an upload or posting a message it probably worked OK but you should click here to get back to the site’s home page or use your browser’s BACK button to return to the site and make sure.

The admins have been notified of the problem and will look into it very shortly.
—————————————

Also note that my home-page change was rolled back.

Just tried it again. Still not working.

———————————-
ERROR(1024) “/var/www/ccmixter/cchost_lib/cc-database.php”(145): Internal error, contact the admin [2013-03-28 08:15 am][173.61.235.94][/people/profile]
wups, ccMixter is experiencing technical difficulties…

If you were in the middle of an upload or posting a message it probably worked OK but you should click here to get back to the site’s home page or use your browser’s BACK button to return to the site and make sure.

The admins have been notified of the problem and will look into it very shortly.
———————————————-

Still

——————————————-
ERROR(1024) “/var/www/ccmixter/cchost_lib/cc-database.php”(145): Internal error, contact the admin [2013-03-31 12:31 pm][173.61.235.94][/people/profile]
wups, ccMixter is experiencing technical difficulties…

If you were in the middle of an upload or posting a message it probably worked OK but you should click here to get back to the site’s home page or use your browser’s BACK button to return to the site and make sure.

The admins have been notified of the problem and will look into it very shortly.
——————————————-

Still :(

———————————
ERROR(1024) “/var/www/ccmixter/cchost_lib/cc-database.php”(145): Internal error, contact the admin [2013-04-07 12:24 pm][173.61.235.94][/people/profile]
wups, ccMixter is experiencing technical difficulties…

If you were in the middle of an upload or posting a message it probably worked OK but you should click here to get back to the site’s home page or use your browser’s BACK button to return to the site and make sure.

The admins have been notified of the problem and will look into it very shortly.
————————————

It is still not working. Will this ever be fixed?

And I see Loveshadow’s second latest, the ed-picked one, have lost all recommends but one. There are more, unreal_dm’s & Copperhead’s latest for instance.

There are quite a few these are just the ones I spotted.

myfreemickey/41734

Karstenholymoly/41726

urmymuse/41725

copperhead/41711

unreal_dm/41719

Loveshadow/41710

Just think of it. I’m not sure about it but I think there where some sources (attribution) missing on this one
I could swore I add them. But I not 100% sure (Maybe I just forgot them)

Either people changed their minds, or I also lost a few of my most-recent recommends.

The only pattern I can find is that at least Saturday’s activities (again, Europe time) seem to be missing.

It only seems to be recommends for instance I reviewed urmymuse/41725 on Sun, Mar 24, 2013 @ 5:41 AM the review is still there but not the recommend.

Yeah recommends were lost in the rollback :( , but any recommends added since Sun, Mar 24, 2013 @ 5:50 PM PDT should be sticking.

I’m really sorry about this, still working to address any remaining issues.

If you see any recent issues please report it

I’m very sorry about the recommends.

Yep, recommends for Since I Met You, Baby are largely gone. Looks like Friday, Saturday and Sunday are missing.

There only recommends but we like ‘em.

Whatever is happening to the database is ongoing your recommends were there when I looked earlier this morning.

Yeah, I also noticed TRF’s track was unaffected this morning my time, 9 hours ahead of PST. Perhaps the recommends-hungry bug is eating its way further into the system as we speak. Now that would be an interesting conspiracy theory.

Recovering lost recommends

I refreshed recommends for remixes that I reviewed yet showed no recommend today. If you find ones I’ve missed, let me know.

Also, we will be going door to door selling overstocked Girl Scout Cookies and requesting recommend refreshes of mixters who reviewed Since I Met You, Baby yet show no recommend (the remix didn’t get any reviews without recommendations before the server upgrade). This should account for most of the lost recommends.

Also - I have a ‘found in 3 playlists’ on a track I uploaded on the 22nd but when I click the 3 playlists it only shows one.

thanks to all for your patience. it was a big transfer and unfortunately while mostly very successful given the large amount of files and data copied and transferred (thank you go1dfish) well, it wasn’t entirely perfect. we think everything should be working now but please let us know if you see anything else. we appreciate you and apologize for some of the recommends and other data lost.

As I understand, the recommends are gone forever so I just went back to the mixes mentioned here and a few more and recommended them to help them get their numbers back.

thank you!

You are a good man, Per

I don’t know if this is related, and I apologize to adding to the list of glitches if it is, and it’s not that big a deal but, I was exploring this morning and looked at my ‘hidden’ tab. There are five uploads there apparently “unpublished or moderated”. I’ve never unpublished anything, and I think I’ve been moderated once (that track was removed then). Anyway - the two newest tracks in the list are still viewable/listenable (not hidden/unpublished) but the three older ones are not. So… ? Should I try clicking ‘publish’ on those tracks now missing? If I do will they appear in their rightful place chronologically or will they appear as new uploads (I don’t want that, I’d rather let them go than present them anew)?

hmmm…for the upload on 3/24 it could have been caught in the transfer ether time, so that once i could see being hung up unpublished. the february one is a little mysterious. i’ve been unable to reproduce this. has anyone else noticed anything strange with hidden tracks? why don’t you try publishing and let’s monitor from there. thanks for your help!

Ok, they’re all back where they belong now. I published (clicked publish) the three older ones and they showed up intact and chronologically correct. The two newer ones (Feb 2012 not 2013)I probably shouldn’t have clicked publish because they weren’t actually unpublished. By clicking publish on these two it created a double but without the reviews. So I just deleted the double, the originals remain and all is well. Thanks for your attention to these issues (minor imperfections, hardly a disaster), your and the other admins efforts are much appreciated. Thank you.

Thanks for your help and troubleshooting. I appreciate it!

Email notifications do seem to be working for those of us testing it. Have you gone to your Notifications tab while logged and made sure all of the boxes are checked? Have you made sure your email address in your profile is correct?

I’m sorry you’re upset with the transfer. All things considered, the issues we’re facing are rather small for the magnitude of this change. We did post on the forum and with a page banner there would be a server change 5 days in advance — and there would be some downtime. Losing a few recommends for a couple of days is a minor thing compared to the grand scheme on the whole. We had very little down time in exchange.

Your admin team (all volunteer, no one is paid) has worked around the clock getting this change done, to ensure the database runs smoothly, faster and with adequate storage space given the growth of our site.

Thanks for your understanding. Peace.

Hello snowflake. Thanks for your answer. I am aware that it is a huge expense. I know this and I appreciate your effort. There are things that went wrong perhaps did not need to be.

I checked my profile. Several times already. It’s all correct. The email notifications I’ve tested. But this will not work.

Next time we’ll sign you up for being part of the transfer team so you can offer your assistance hands-on ;)

is anyone else having a notification issue? none of us can reproduce it which makes it almost impossible to troubleshoot? thanks in advance!

Hi,

i just noticed that the email notifications are not working for me, too.

Spam Folder - Checked, no ccmixter mail there
Profile, Notifications - Checked, all are set.

Yours,
tigabeatz

edit: i wrote myself an email via my profiles page. this does not reach me, too.

Are the notifications possibly ending up in your spam folder?

The mails are coming from a different server/ip than they were before and it may be that they are ending up there now even if they weren’t before.

Notifications are good here.

Hello admins ……
I’ve checked everything. Spam folder, email browser, antivirus and firewall. It work everything right. I found something strange. If I change my email address in ccMixter then work the notifications. The problem could be from the email provider?! But I do not know why? This is weird. I now use another email address. Nevertheless, many thanks for your effort.

Hi Alex. I’m having a problem too… I don’t recieve any notifications anymore! I’ve checked everything and it all seems to be correct. I just don’t want to use a different e-mail adress. Is there any other solution?

did you check your spam folder? because emails are coming from a different server, you may need to authorization them again as legitimate…..?

No… and it’s all started just about 3 days ago.

no, you didn’t check your spam folder?

No, it’s not coming my way ;)

@Alex, Karstenholymoly and tigabeatz:

Since you all seem to be German (sorry, if I´am wrong), which e-mail provider do you use? GMX? They relaunched their website almost the same time as ccmixter did.

I experienced the same. Emails are not coming my way when using a gmx-address. Different providers work fine.

So the problem might be caused in their backend system.

thanks for writing on this. we’ve been a little baffled by this issue as we’re unable to reproduce the issue which has made it very difficult to troubleshoot. sorry for the inconvenience everyone….

@snowflake, phasenwandler

hi again, thanks for your replies. i tried with 3 different mail accounts, for which only one works (by sending myself a testmail from my profile page)

- the german 1und1 provider worked (.de)
- the german web.de provider worked not (.de) (but is the same major company as above i think)
- the tokelau provider worked not (.tk) (routed to a server in germany)

anything else i may try / test?

i do not want to use a different mail then my .tk for all tigabeatz activities ;-)

cheers
tigabeatz

I have an AOL account used for ccMixter. But this does not work.
But the German email provider (Arcor.de and T-online.de) that I’ve tried work fine.

This is weird.

Could be a problem with the new server/ip then.

ISP’s use several techniques to avoid spam messages, so unfortunately legitimate emails can be blocked without any notificaton before they can even make it to the spam folder.

AOL is known for using very aggressive spam filters, I think GMX too.

So the reason might be a improper email header, a blacklisted ip or whatever.

Yes you could be right. I have searched some black lists. The domain name or ip address was nowhere. Actually, the server would get an error message. It would be interesting what it says.

If the problem has already been solved with the emails?

Scomber: How about I compliment you on your attitude, message, and appreciation for the ccmixter team first? Free and ad-free? Where do you find that anymore?

Thank you for this beautiful post. I’m all emotional reading it. Seriously, you’ve made it all worth it!! Peace and gratitude….

Keep the faith, people. This too shall pass.

Perhaps the criticism is a bit harsh. But only from criticism you can learn and improve. It is not always comfortable in the world. Peace and Harmony (-:

Quote: ScomberSeemed pretty smooth sailing considering the huge task at hand and the fact that ccM is run on a shoestring with the help of dedicated volunteers who value passion ahead of profit.

Yep, rag not on the volunteer brothers and sisters

This nice sentiment is an example of why TRF prefers Australian dollars “:0)

I’ve only seen one criticism. Out of however many tens of thousands of users that’s a pretty good day in the neighborhood. I think the vast majority of us do know what a special/unique site this is and have a great appreciation for those who work to keep it that way.

Well-said; and that link is a real
eye-opener.. almost 15,ooo visitors a day!

I am not often moved to post in the forum but I would like to say that I agree 100% with your sentiment here.

In life we often have to pay lot of cash for services that are at best poor - ccMixter is FAB and FREE to the user with NO ADVERTS

It is a gem, magnificent and an icon.

It brings us musical colaboration across the globe

Have I mentioned that ccMixter is FAB!!!!!

All power to the elbows of those who give their time for free to bring us this gift !!!!!!

Righteous!!

I was able to download your latest “You Can’t Go Back” stems just now as well as my own files last night (I had to re-upload some stuff after roll-back). Have you dumped cached pages on your browser? Your stuff looks to be there, file formats are valid once downloaded.

I’ll need to give this a serious listen once I’m not on a conference call :-/