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New Email Server: Notifications Update

Kara Square
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permalink   Thu, Aug 3, 2023 @ 11:58 AM
We recently changed to a new email server. We are aware that there are some notification issues during this transition period. We are working on it!

Contact forms that send emails to artists and admin should be working.

If you are having issues accessing your account, please let us know.

Thank you for your patience.
PorchCat
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permalink   Mon, Aug 7, 2023 @ 9:00 PM
I was just coming here to post about this! Glad to know it’s known. No rush or worries. I know you’re working on a lot of things right now. All the good love and vibes to you!

*meow*
texasradiofish
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permalink   Fri, Aug 25, 2023 @ 8:00 PM
Kara,

I’ve noticed that notifications have not worked for many months

TRF
texasradiofish
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permalink   Sat, Sep 23, 2023 @ 3:44 PM
Still not receiving email notifications
 
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permalink   Apoxode Sun, Sep 24, 2023 @ 11:27 AM
Hi texasradiofish,

While we are working to resolve the issue with notifications, would you mind confirming that you can send emails to other users and to “site administrator” at the bottom of the web page?

I am testing a theory that the email addresses provided by some users may have been nulled during a previous website emergency.

Please be patient, we are all eager to get this issue resolved.

Kind regards,
Apoxode
 
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permalink   texasradiofish Mon, Sep 25, 2023 @ 4:05 PM
Sent you a test email using your profile.

Received this message “Mail sent. Probably. Weve had some trouble with it recently..”

TRF
 
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permalink   Apoxode Tue, Oct 3, 2023 @ 10:43 AM
Unfortunately, I did not receive the e-mail. It seems this is not a global issue. I suspect it has a lot to do with the cyberattacks last year. I definitely received notes and mails then.

It may be as simple as that: outside hackers (intentionally) damaged parts of the website that notified users of activity.

Thank you texasradiofish for testing this out, it will help shine some light on the problem for the admins.
We will keep working on this until we fix it or create a workaround.

Kindly,
Apoxode
 
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permalink   texasradiofish Mon, Sep 25, 2023 @ 4:26 PM
Sent test messages to

Roberro
Radioontheshelf
SackJo22
Darkroom
Admiral Bob
Loveshadow
Airtone
Bluemillenium
“site administrator”

Will let you know who responds
 
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permalink   texasradiofish Wed, Sep 27, 2023 @ 1:35 AM
Darkroom responded email received