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blank upload

Speck
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permalink   Fri, Aug 23, 2024 @ 4:04 AM
Well that’s a new one. Uploaded a remix this morning. Opens to a blank page with nothing but the title. Tried it again so now there’s two of the same titles showing in the ‘new uploads’ list. But they both open an empty page. And I can’t delete them because they aren’t there.
Apoxode
admin
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permalink   Fri, Aug 23, 2024 @ 11:06 PM
Speck,

I see what you mean, and this is the first time I’ve ever seen something like this.
Files also show in Beta (68738 and 68739) but they also produce an error screen.
I’m stumped!
Would you mind attaching your mp3 in an email to me?

—it would be used for troubleshooting

My first guess is something timed out/misdirected at ccMixter.
I got the notification for it, so ccMixter knows it was (intended as) a remix.
but…
Doesn’t show in “Remixes : : Updates” either (very odd!)

Definitely escalating this — thank you for letting us know.

Kind regards,
Apoxode
 
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permalink   Speck Sat, Aug 24, 2024 @ 8:05 AM
Thank you for your prompt response and for doing whatever it is you do to get it done.
All good now.
Also - was the opening to a blank page due to anything I did (so I don’t do it again) or was it just one of those things?
 
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permalink   Apoxode Sat, Aug 24, 2024 @ 8:22 AM
No problem, Speck — happy to help :)
You didn’t do anything wrong, the system just choked on determining the license for it.
Something about nc-share-alike-3.0 causes it to glitch — not sure why, though.
If it happens again, we know how to fix it now.

Kind regards,
Apoxode
 
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permalink   Speck Sat, Aug 24, 2024 @ 9:16 AM
Cool, good to know, thanks again.